Built in Melbourne for Australian Dental Practices
We're a small team based in Melbourne, helping Australian dental practices manage their front desk with AI-powered call handling.
Our Story
DentalReception was born from a real problem we witnessed working with Australian dental practices. We started as marketing partners, helping practices grow their patient base.
But we kept seeing the same issue: when marketing campaigns were successful and phone calls increased, practices couldn't handle the volume. Missed calls meant missed appointments, and frustrated staff meant burnout.
After 10+ years building software for Aussie businesses, we knew there had to be a better way. That's when we developed our AI receptionist specifically for Australian dental practices.
Today, we're proud to help practices across Australia manage their front desk communications while maintaining the personal touch patients expect.
Meet Hayz Holdings
The team behind DentalReception, Melbourne based, with deep roots in Australian business.
Melbourne Based
Melbourne based, we understand the unique needs of Australian dental practices and the local healthcare landscape.
10+ Years Experience
Over a decade building software solutions for Australian businesses, from small practices to enterprise operations.
Small & Focused Team
We're intentionally small to stay agile and provide personal attention to every practice we serve.
What We Do
We provide 24/7 AI-powered call answering specifically designed for Australian dental practices.
Before DentalReception
- Missed calls during busy periods
- Staff overwhelmed with phone duties
- No coverage after hours or holidays
- Lost appointments from missed calls
With DentalReception
- 24/7 call coverage, never miss a call
- Staff focus on patients, not phones
- Professional coverage after hours
- More bookings from captured calls
Learn more about how we can transform your practice's call handling:
Explore Our FeaturesWhy Australian Dental Practices Choose Us
We understand the unique needs of Australian dental practices and healthcare standards.
Local Australian Team
Melbourne-based team that understands Australian dental practices, healthcare standards, and patient expectations.
Fast Setup
Get started in under 5 minutes. No complex IT setup required - just sign up and start forwarding calls.
Simple Pricing
Transparent Australian pricing starting from A$49/month. No setup fees, no contracts, cancel anytime.
Privacy-First Design
AHPRA-aligned design and HIPAA-aware architecture. Call recording is optional and off by default. Data encrypted in transit.
Built for Australia
Trained to understand Australian accents, dental terminology, and common practice workflows. Noise-aware speech technology.
Reliable & Simple
Designed for simplicity and reliability. Local phone support available in Australia when needed. Email support as standard.
How We Work
Simple, transparent process that integrates seamlessly with your existing practice workflow.
Keep Your Number
Keep your existing phone number. Simply forward calls to your DentalReception number when you need coverage - busy, no answer, or after hours.
We Handle Calls Intelligently
Our AI answers with your custom scripts, handles common questions, and collects appointment requests. Complex calls are escalated to your team.
You Stay Informed
Receive detailed email summaries of every call. Clear action items help your team follow up efficiently and never miss an opportunity.
Built for Healthcare Standards
We understand the importance of privacy, compliance, and reliability in healthcare communications.
AHPRA-Aligned Design
Our system is designed to align with AHPRA advertising guidelines for healthcare practices.
Privacy-First Architecture
Data encrypted in transit, role-based access controls, and call recording is optional and off by default.
Role-Based Access
Different access levels for practice owners, managers, and staff to ensure appropriate information security.
Healthcare-Ready
Built with healthcare privacy standards in mind from day one.
- ✓ AHPRA guideline alignment
- ✓ HIPAA-aware architecture
- ✓ Australian data sovereignty
- ✓ End-to-end encryption
Ready to Transform Your Practice?
Join Australian dental practices already using DentalReception to provide better patient service and reduce staff workload.
🇦🇺 Melbourne-based team • No setup fees • Cancel anytime
Curious about pricing? Check out our simple Australian pricing plans.