14 AI Dental Receptionist Features Built for Australian Practices
Comprehensive AI-powered phone handling designed specifically for Australian dental practices. From 24/7 coverage to AHPRA aligned design, every feature is built to transform your front desk operations.
Core Communication Features
Essential features that handle your practice's daily phone communications with professional Australian service.
24/7 Phone Cover
Always on so patients are answered even during lunch breaks and after hours. Never lose another patient to a missed call.
Flexible Call Forwarding
Keep your number and forward to your local line on no answer, busy, or on a schedule. Complete control over when we handle calls.
Natural, Aussie-tuned Voice
Understands Australian accents and common dental terms for smooth conversations. Sounds professional, not robotic.
Intelligent Automation Features
Smart automation that handles routine tasks and keeps your team informed with clear, actionable summaries.
Appointment Requests
Collects preferred times within your hours and sends a clear booking request to your inbox. More bookings, less phone tag.
Call Summaries
Every call is summarised in plain English and delivered by email for quick review. Know what happened without listening to recordings.
Auto Follow-Up Flags
Calls are marked with next steps so your team knows exactly what to do. No more guessing about follow-up actions.
Smart Features & Analytics
Advanced features that handle complex scenarios and provide insights to optimize your practice operations.
Answers Common Questions
Fees, services, directions, and opening hours handled from your approved scripts. Consistent information every time.
Weekly Call Trends
Simple charts showing call volume and peak times to help plan staffing. Make data-driven decisions about coverage.
Smart Escalation Rules
Sensitive or urgent calls route to a real person based on rules you set. AI handles routine, humans handle complex.
Advanced Intelligence Features
Cutting-edge features that adapt to real-world conditions and support diverse patient communication needs.
Noise-Aware Speech
Adapts pacing and clarity when callers are in noisy places. Better communication regardless of background noise.
Multilingual Ready
English first, additional languages available on request. Serve diverse Australian communities effectively.
Privacy First
Data encrypted in transit with role-based access. Recording is optional and off by default. Your patients' privacy matters.
Compliance & Business Features
Healthcare compliance and business efficiency features designed specifically for Australian dental practices.
AHPRA Aligned, HIPAA Aware
Designed to align with healthcare guidance. No formal certification claimed. Built with Australian healthcare standards in mind.
Fast Setup, No Contracts
Simple sign up, no setup fee, live in under five minutes. Plans from A$49 a month. Cancel anytime, no lock-in contracts.
Ready to Transform Your Practice?
Join Australian dental practices already using these 14 powerful features to handle calls professionally, capture more appointments, and free up their staff.
🇦🇺 Melbourne-based team • All 14 features included • Cancel anytime
Questions about specific features? Contact our team or learn more about us.