1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.

2. How We Use Cookies

We use cookies for several purposes:

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

Authentication and login status
Session management
Security features
Form data retention

Performance Cookies

These cookies help us understand how visitors interact with our website:

Page visit analytics
Performance monitoring
Error tracking
Usage statistics

Functional Cookies

These cookies enhance your experience by remembering your choices:

Language preferences
Theme settings (dark/light mode)
Region settings
Accessibility options

Marketing Cookies

These cookies are used to deliver relevant advertisements:

Google Analytics
Google Tag Manager
Social media integration
Conversion tracking

3. Third-Party Cookies

We may use third-party services that place cookies on your device:

Google Analytics: For website analytics and performance monitoring
Google Tag Manager: For managing marketing and analytics tags
Payment processors: For secure payment processing
Customer support tools: For providing online support

4. Cookie Duration

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period):

Session cookies: Deleted when you close your browser
Short-term persistent cookies: 1-30 days
Long-term persistent cookies: Up to 2 years (primarily for analytics and preferences)

5. Managing Your Cookie Preferences

You have control over cookies and can:

Browser Settings

Most browsers allow you to:

View and delete cookies
Block all cookies
Block third-party cookies
Clear cookies when you close the browser

Opt-Out Options

Note:

Disabling cookies may affect the functionality of our website and your user experience. Some features may not work properly without cookies enabled.

6. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website.

7. Contact Us

If you have any questions about our use of cookies, please contact us at:

Email: [email protected]

Phone: 03 7024 4084

Address: Suite 111, Level 1, M-City Shopping Centre, 2107 Dandenong Road, Clayton VIC 3168